Anti-Spam Policy

Last Updated: November 12, 2025

This Anti-Spam Policy applies to all communications sent through or in connection with the Sysyzoi platform, accessible at sysyzoi.info. By using our services, you agree to comply with this policy in full. We are committed to maintaining a communication environment that is respectful, relevant, and free from unsolicited or deceptive messaging.

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1. Purpose and Scope

This policy establishes the standards and obligations that govern all electronic communications originating from or facilitated by Sysyzoi. It applies to:

This policy covers email, in-platform messaging, push notifications, SMS, and any other electronic communication channel used in connection with the platform.

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2. Definition of Spam

For the purposes of this policy, spam refers to any unsolicited, bulk, or deceptive electronic communication. This includes but is not limited to:

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3. Our Commitment Against Spam

Sysyzoi does not send unsolicited commercial email or messages. All marketing and promotional communications are sent only to individuals who have explicitly opted in to receive them. We maintain the following practices across all outbound communications:

3.1 Consent-Based Communication

We obtain clear, affirmative consent before sending any promotional or non-transactional communication. Consent is recorded at the time of collection and is tied to a specific communication type. Pre-checked boxes or implied consent are not used as a basis for sending marketing messages.

3.2 Sender Identification

All communications sent by Sysyzoi clearly identify the sender. We do not use misleading or falsified sender addresses, display names, or domain names. The originating entity is always disclosed in the message header or body.

3.3 Honest Subject Lines and Content

Subject lines and message previews accurately reflect the content of the communication. We do not use deceptive language, false urgency, or misleading claims to encourage recipients to open or act on a message.

3.4 Physical Address Disclosure

All marketing communications include a valid physical mailing address. Our registered address is: 34 Drumcondra Rd Lower, Drumcondra, Dublin 9, D09 P8A0, Ireland.

3.5 Unsubscribe Mechanism

Every marketing or promotional communication includes a clear and functional mechanism to opt out of future messages of that type. Opt-out requests are processed promptly and no further messages of the opted-out category are sent after the request is honoured. Transactional and account-related communications may continue as they are necessary for service delivery.

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4. User Obligations

Users of the Sysyzoi platform who have access to messaging, invitation, or notification tools are bound by the following obligations:

4.1 Prohibited Conduct

Users must not use any platform communication feature to:

4.2 Permitted Use

Messaging features provided within the platform are intended solely for legitimate educational communication, including course-related discussions, instructor-to-learner communication, and administrative notifications relevant to enrolled sessions. Use outside this scope may result in account suspension or termination.

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5. Reporting Spam

If you receive a communication that you believe violates this policy, whether originating from Sysyzoi or from another user of the platform, we encourage you to report it immediately. Reports can be submitted by:

Please include the original message, sender information, and a brief description of why you believe the communication is in violation of this policy. All reports are reviewed and addressed in a timely manner.

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6. Enforcement and Consequences

Violations of this Anti-Spam Policy by users, instructors, or integrated third parties may result in the following actions, applied at the sole discretion of Sysyzoi:

Violation Severity	Possible Consequence
Minor or first-time violation	Formal warning and mandatory policy acknowledgement
Repeated or moderate violation	Temporary suspension of messaging privileges or account access
Severe or wilful violation	Permanent account termination without refund
Violation involving illegal activity	Referral to relevant authorities and cooperation with investigations

Sysyzoi reserves the right to take any action necessary to protect the integrity of its platform and the safety of its users.

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7. Third-Party Service Providers

Sysyzoi may engage third-party email delivery providers, notification services, or CRM platforms to facilitate communications. All such providers are contractually required to comply with anti-spam standards equivalent to or stricter than those described in this policy. We do not sell, rent, or share contact information with third parties for their own marketing purposes.

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8. Data and Contact List Management

8.1 List Hygiene

We maintain clean and current contact lists. Addresses that generate hard bounces, sustained soft bounces, or confirmed opt-out signals are removed from active communication lists promptly. We do not purchase, rent, or otherwise acquire contact lists from external sources for marketing use.

8.2 Segmentation and Relevance

Communications are segmented to ensure that recipients receive only content that is relevant to their relationship with Sysyzoi and their expressed preferences. We do not send undifferentiated bulk messages to our entire contact base without a clear, legitimate basis for doing so.

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9. Monitoring and Compliance Review

Sysyzoi monitors outbound communication performance, including delivery rates, complaint rates, and unsubscribe rates, to identify and address any patterns that may indicate policy violations or deliverability issues. This policy is reviewed periodically and updated as necessary to reflect changes in applicable standards, platform capabilities, or operational practices.

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10. Changes to This Policy

We may update this Anti-Spam Policy from time to time. When material changes are made, the revised policy will be published on this page with an updated effective date. Continued use of the Sysyzoi platform following the publication of changes constitutes acceptance of the revised policy. If you do not agree with any changes, you should discontinue use of the platform and contact us to close your account.

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11. Contact Us

For any questions, concerns, or requests related to this Anti-Spam Policy, please contact us using the details below: